Customer Services South Africa
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Option One - Contacting us by SMS
To stop a subscription service simply reply STOP to the last message that you received.
If you have recently been using our portals to browse or download multiple items of content, then to stop receiving billing messages simply stop browsing or downloading from the portal!
To stop receiving promotional messages reply STOP ALL to the last message you received. Cost STD operator rate.
Option Two - Contacting us by email
help@blingmob.com
In your email please include the cell number you wish to query, along with your name, best contact number, and a short description of the problem. Our team will either reply to your email or contact you by telephone within 48 hours, during normal working hours.
If you wish to unsubscribe from receiving marketing promotions, simply include this in your email, and you will be removed from our database within 48 hours.
Option Three - Contact us by Telephone
Need to call us directly? Please contact our customer service team directly by dialling 011 461 0317.
Still unhappy? You can email our Customer Care Manager directly at ccm@blue-stream.biz
Option Four - Contacting us by post
You can write to us at the address below. Please include the mobile phone number you wish to query, together with your address and ideally an email that we can reach you on, to give you a faster response.
Customer Care Manager
Blue Stream Mobile Limited
PO Box 2952
London
WC1N 3XX
This is a post-office box address, to ensure the secure delivery of our postal mail.
Regulatory Statement
Terms and conditions are available for all services. To request a copy, email help@blingmob.com.
Blue Stream Mobile Ltd. is bound by WASPAs Code of Conduct.
To view the WASPAs Code of Conduct, visit http://www.waspa.org.za/code/index.shtml
To lodge a complaint you can contact us directly at help@blue-stream.biz.
Alternatively, you can lodge a complaint with WASPA. Click here to find out more about the WASPA complaints procedure.
AMV Holding Limited
Phone: 011 461 0317
Fax: +44 (0) 1628 405661
Email: ccm@blue-stream.biz
PO Box 2952
London
WC1N 3XX
All prices Include VAT, Network + WAP charges extra.
Errors billed
Free Minutes Do Not Apply
Updates sent until cancelled
Services available to all Networks
Bill payer’s permission required
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